At the heart of everything we do

Sustainability statement

At Eagle House, we believe it is everyone’s responsibility to work toward a sustainable future. We are dedicated to doing all we can to protect our planet for future generations while delivering a welcoming and comfortable experience for every guest. Sustainability isn’t just a policy here, it’s a mindset embedded into everyday life. From the locally sourced ingredients on your breakfast plate to the eco-friendly choices in your room, every detail is considered to help protect our planet for future generations. We invite you to enjoy a comfortable, relaxed stay knowing that your presence leaves a lighter footprint.

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Reduce, Reuse and Recycle

At Eagle House, caring for our planet is at the heart of everything we do. We believe that small, intentional choices make a meaningful difference, which is why we continuously strive to minimise our environmental impact and support our local community. Below is a breakdown of how we put these values into practice every day throughout the house.

  • Zero-Waste Toiletries: To limit waste, we provide vegan, cruelty-free shampoo, body wash, and conditioner made right here in the UK, served in multi-use containers. Reusable black cloth flannels are also provided for makeup removal.
  • Thoughtful Sourcing: Where practicable, we locally source all our products and collect them in reusable packaging. All our meat products are completely free from single-use packaging. We also endeavour to avoid fruit and vegetables wrapped in single-use plastic, though this is not always possible.
  • Pre-Loved Furnishings: To reduce our carbon footprint, we avoid buying new products wherever we can. Much of our furniture and decor is pre-owned, keeping with the natural character and history of the house.
  • In-Room Refreshments: Guests are supplied with fresh milk and water served in reusable glass bottles.
  • Conserving Energy & Water: Towels and linens are not routinely replaced every day unless requested, helping us significantly reduce water and energy consumption.
  • Responsible Recycling: While eliminating waste entirely isn’t always possible, we ensure any necessary packaging is recyclable where feasible. We recycle all glass, cans, paper, cardboard, and recyclable plastics (including select soft plastics) generated by both our household and our guests.
  • Eco-Friendly Cleaning: We use eco-friendly cleaning products throughout the house and provide them for guests staying in the Eagle’s Nest Apartment. To cut down on packaging, we buy these products in bulk and use washable cleaning cloths.
  • Community & Nature: Helen regularly litter-picks in the local area to keep our surroundings clean, and we love sharing our free home-grown vegetables, fruits, and seedlings with our guests.
  • Water conservation: We harvest rainwater via a water butt. This water is used to sustain our vegetable garden in the summer months. We also encourage our guests to take sustainability into their own hands through both energy and water conservation. Linens and towels are changed on request.  This helps us to reduce the energy and water necessary for laundry.

We are committed to minimising our energy footprint across every square foot of Eagle House. Our electricity is powered by a 100% renewable tariff, complemented by energy-efficient LED lighting throughout the building. To avoid unnecessary usage, outdoor lights operate on timers, while indoor lighting is kept to a minimum overnight. Heating is intelligently zoned across the property, giving guests precise thermostat control in each room.

To retain warmth and reduce demand, we have significantly upgraded our loft insulation with glass wool lining that exceeds the standard building regulation depth of 270mm. We have also installed secondary glazing to keep heat inside where it belongs.

Digital energy consumption also matters, if the internet were a country, it would be the world’s fourth-largest polluter. To keep our online footprint as light as our physical one, our website is hosted via SiteGround on Google Cloud infrastructure, which matches 100% of its energy use with renewable sources. As loading any webpage still relies on global network routers and visitors’ personal devices, we have meticulously optimised our site for speed. As a result, Website Carbon calculates that a visit to our homepage generates an average of just 0.04g of CO₂, making it cleaner than 91% of all web pages tested.

100% renewable electricity

Our energy tariff uses 100% renewable electricity

Low Impact Website

0.04g of CO2 per visit to our homepage

Reduced carbon footprint

Our per night carbon footprint has fallen for the past five years

Sustainability is woven into our personal and business ethos. Through targeted investments in energy efficiency, our carbon footprint fell by 7% between August 2025 and July 2026, saving approximately 0.36 tonnes of CO₂e annually. This builds on significant ongoing reductions, including 12% in 2024/25 and a remarkable 50% drop in 2023/24 compared to 2022/23. Crucially, it proves that meaningful decarbonisation is achievable even within the constraints of a Grade II listed building.

For us, sustainability goes far beyond energy use and locally sourced food; it shapes every operational decision. In 2026, we aligned our financial footprint with our environmental values by switching our business banking to The Co-operative Bank. Guided by their strict, customer-led ethical policy, our deposits actively support regenerative initiatives rather than fossil fuels or harmful global industries.

Sustainability is an ongoing journey. We will continue to review our progress, embrace new innovations, and find fresh ways to lighten our touch on the planet.

Cyclist in Eccleshall, Staffordshire, Stafford

We actively support sustainable travel choices by providing detailed local public transport information to help you explore the region without relying on a car. Secure bicycle storage is available on-site for guests who prefer to discover the area on two wheels. We also have various tools and a bicycle pump which can be used for minor repairs and basic maintenance.

For those looking to explore on foot, we love promoting the wonderful local walking routes right on our doorstep. We have personally written about several of our favourite local walks, which you can read all about on our local walks blog.

  • Electric Vehicle Charger: We also offer on-site charging for electric vehicles. For details on how to use our EV charger during your stay, visit our EV charger page.

Eagle House has received multiple awards from the Staffordshire Tourist Board in recognition of our commitment to sustainable tourism.

Visit Staffordshire and Stoke-on-Trent Tourism awards 2026. Gold Regenerative Tourism Award 2026.

Gold award for Regenerative Tourism 2026

award, best self catering appartement in Staffordshire

Highly commended for Ethical, Responsible & Sustainable Tourism, 2025

Enjoy Staffordshire Tourism & Good Food Awards Bronze Winners 2024

Bronze award for Ethical, Responsible & Sustainable Tourism, 2024

As a small business we understand the importance of supporting other local independent retailers. We are proud to work with the following suppliers.

Perrys of Eccleshall

Perrys of Eccleshall

Our local award-winning Master Butcher guarantees that their animal produce is reared within five miles of Eccleshall.

Our guests often complement the quality and taste of their bacon and sausages served in our breakfasts.

Courtyard Coffee Roasters in Eccleshall

Courtyard Coffee Roasters

Our guests love David’s “Eagle House Breakfast Blend”. Specially made just for us, it is an excellent all day drinking blend. Rich and sweet with a satisfying hit. David has a vast knowledge of coffee and we enjoy chatting to him in his shop in the village centre and learning all about the various processes involved.

Tomato's growing in the Eagle House Vegetable Garden
Tomato’s growing in the Eagle House Vegetable Garden

Menu

Minimising food miles has had a significant impact on our menu and our choices of suppliers.  Where reasonably practicable we source all of our ingredients locally.  As you arrive at Eagle House, you will pass our organic vegetable patch, fruit trees, and bushes, which supply seasonal produce for your meals. We cultivate our garden without chemicals or synthetic fertilisers, composting all food waste and nurturing local wildlife with wild areas and a small pond.

It has been shown that vegetarian and vegan diets tend to have far lower carbon, water and ecological footprints than those of meat eaters.  We aim to support all of our guests in making sustainable choices and offer a dedicated vegetarian and vegan menu.

We believe that food provenance is particularly important for animal products and all of our meat is reared within five miles of Eccleshall.

As a vegan-friendly business, we’re always happy to cater for our vegan guests. Helen is vegan herself, and we offer homemade vegan flapjacks, vegan biscuits on request, plant-based milks, vegan toiletries and a dedicated vegan and vegetarian breakfast menu. Vegan, non-feather bedding can also be provided on request.

We’re not a vegan business, but we’re very happy to make your stay as easy and enjoyable as possible. Just let us know when booking so we can have everything ready for you.

vegan breakfast at Eagle House in Staffordshire
vegan breakfast at Eagle House in Staffordshire

At Eagle House, we believe that sustainability includes caring for and contributing to the community we’re proud to be part of. As a family-run business rooted in Eccleshall, we actively support our vibrant local network in a variety of meaningful ways.

We champion independent businesses by shopping locally and promoting the incredible shops, cafés and events that make our town so special. We’re also pleased to offer our Drawing Room as a free meeting space for local groups, including the crochet and chess clubs, helping to keep community connections alive.

Our chosen charity is the nearby Katherine House Hospice, a cause close to our hearts. We regularly donate and invite our guests to join us by contributing via the collection tin in our Grand Hall. Many of the vintage treasures found throughout Eagle House were sourced from the fantastic Katherine House Charity Shop here in Eccleshall and we’re proud to donate pre-loved items to support their work as well.

For us, giving back to the community is just another way of feeling at home and helping others feel the same.

The logo of Staffordshire Business & Environment Network (sben)

We are proud to be a member of the Staffordshire Business & Environment Network (sben) who aim to so support organisations to achieve long term sustainability and maximise their business opportunities through innovative environmental activity.

We have also completed the Carbon Literacy Project training course for business.

Carbon Literacy Project's logo (with no background)
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