At Eagle House, we believe that it is everyone’s responsibility to work toward a sustainable future. We are dedicated to doing all we can to protect our planet for future generations.

Awards

Eagle House has received multiple awards from the Staffordshire Tourist Board in recognition of our commitment to sustainable tourism.

Reduce, Reuse and Recycle

Our policy is to avoid all single use items, as much as possible.

To limit waste, Eagle House provides guests with toiletries in multi-use packaging. Our shampoo, body wash and conditioner is vegan, cruelty free and made in the UK. . Reusable black cloth flannels are also provided for makeup removal.

Where practicable, we locally source all of our products and collect them in reusable packaging.  There is no single-use packaging associated with any of our meat products.  We also endeavour not to use fruit and vegetables which use single-use packing. However, this is not always possible.

A lot of the furniture and decoration in the house is pre owned.  Where possible, we avoid buying new products.  This helps us limit our carbon footprint and means that the items we buy are in keeping with the house.

Guests are provided with milk and water in their room in reusable glass bottles.

Towels and linens are not routinely replaced each day, unless requested by guests. This is to reduce energy and water consumption.

Although we try our best to limit our waste, it is not always possible to eliminate it.  Where packaging is used we will always attempt to make sure it is recyclable.  We recycle all of the glass, cans, paper, cardboard and recyclable plastics (including some soft plastics) used by us and our guests.

Helen regularly litter picks in the local area and we give away free home grown vegetables, fruits and seedlings to our guests.

We provide eco friendly cleaning products for our guests in the Eagle’s Nest Apartment and use them ourselves through out the house. Where possible, we buy in bulk to reduce packaging and also use washable cleaning cloths.

Energy conservation

Our energy tariff uses 100% renewable electricity. We use energy-efficient LED light bulbs throughout the building.  Outdoor lights are on timers and indoor lighting is kept to a minimum at night.  The building is separated into several zones, each with its own thermostat as well as providing them in our bed and breakfast rooms.

To limit our energy use we have upgraded our loft insulation. Roof spaces are now lined with glass wool insulation in excess of the current building regulations recommend depth of 270mm.

If the internet was a country, it would be the 4th largest polluter! So it is important that we do our bit to limit our digital impact. We have chosen our hosting platform, SiteGround, because we believe that their sustainability values align with our own. They use the premium Google Cloud infrastructure which matches 100% of its consumption with renewable sources. We have also optimised our website to limit our impact by reducing loading times. Website Carbon has assed our impact to be on average 0.04g of CO₂ per visit to our homepage. This is less CO₂ than 91% of the URLs tested.

Sustainability success

Sustainability is at the heart of both our personal and business ethos, and we are committed to continually reducing our environmental impact. Over recent years, we have made significant investments in energy efficiency and sustainability, resulting in measurable improvements to our carbon footprint.

In 2023, we achieved a 50% reduction in our carbon footprint per room per night compared with 2022, equivalent to an annual saving of 1.2 tonnes of CO₂e. We continued this progress between July 2024 and June 2025, achieving a further 12% reduction and saving an additional 0.3 tonnes of CO₂e annually. These improvements have been driven by measures including secondary glazing, a switch to 100% renewable electricity, loft insulation, LED lighting and thermostat-controlled heating.

We believe true sustainability means looking at every single aspect of our business, far beyond just our day-to-day energy consumption or the food we serve. With this in mind, in 2026 we successfully aligned our financial footprint with our environmental values by moving our banking to The Co-operative Bank. We chose them for their strict, customer-led ethical policy, ensuring our business money actively supports regenerative tourism and guaranteeing our deposits are never used to fund fossil fuels or harmful global industries.

We recognise that sustainability is an ongoing journey, not a destination. We will continue to review our impact, seek new opportunities and explore innovative ways to operate more sustainably, always looking for ways to improve for the future.

Shop Local

As a small business we understand the importance of supporting other local independent retailers. We are proud to work with the following suppliers.

Community

At Eagle House, we believe that sustainability includes caring for and contributing to the community we’re proud to be part of. As a family-run business rooted in Eccleshall, we actively support our vibrant local network in a variety of meaningful ways.

We champion independent businesses by shopping locally and promoting the incredible shops, cafés and events that make our town so special. We’re also pleased to offer our Drawing Room as a free meeting space for local groups, including the crochet and chess clubs, helping to keep community connections alive.

Our chosen charity is the nearby Katherine House Hospice, a cause close to our hearts. We regularly donate and invite our guests to join us by contributing via the collection tin in our Grand Hall. Many of the vintage treasures found throughout Eagle House were sourced from the fantastic Katherine House Charity Shop here in Eccleshall—and we’re proud to donate pre-loved items to support their work as well.

For us, giving back to the community is just another way of feeling at home—and helping others feel the same.